Access to Records

Summary

Under the UK General Data Protection Regulation, Data Protection Act 2018, you have the right to apply for access to you records and in some case, records of other people as an authorised representative. This is know as a Subject Access Request (SAR).

The Access to Health Records act 1990 (AHRA) governs the right of access to deceased patients health records by specified persons

Is there a fee?

The Board will provide a copy of the information free of charge, however we reserve the right to charge a "reasonable fee" when a request is deemed manifestly unfounded or excessive, particularly if it is repetitive (copies of the same information)

How long will the request take?

You should receive access to your records within one calendar month (unless advised by court order) provided sufficient information to identify you is received with you application, if the request is complex or numerous then this can be extended by a further two months. If this is the case then we will contact you to explain why the extension is necessary.

Will I need to provide proof of identity?

Identification checks are required by the Board for security, this is to protect personal data from unauthorised access.

Here's a link to our privacy policy

Data Protection Notice – Your Rights & Privacy

How to make a request

How do I make a request for a copy of my healthcare records?

You can get a copy of your health records by creating an account through our online portal.

Click get started online and follow the instructions to setup your account or login if you have an existing account. Requests are managed electronically and once complete you will be able to view your health record using a download function within the portal.

When making your request ,please ensure the correct application type is selected. This will enable the team to process your request effectively.

If you are applying to access the records of more than one person you must complete a separate application for each patient.

How do I request access to the health records of another person?

If you are an organisation or representative, you should use the online portal.

When making your request, please ensure the correct application type is selected.

If you are applying to access the records of more than one person you must complete a separate application for each patient.

Get Started Online

If you would like to receive your records electronically, please create an account or login with your existing credentials. This is the fastest and most efficient way of making a subject access request. With an account you will be able to answer any questions we have concerning your request and track the progress we are making.

Please make sure you have two forms of ID before submitting the request and that you select the application form which matches the health records you are asking to receive.

We look forward to hearing from you.

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